Privacy Policy
Last Updated: January 5, 2026
Introduction
TrueAqua Maricopa Pool Care respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
Information We Collect
We collect information that you provide directly to us when you request a quote, schedule a service, or communicate with us. This may include:
- Your name and contact information (phone number, email address, mailing address)
- Property address where services will be performed
- Pool specifications and service history
- Payment information (processed securely through third-party payment processors)
- Communications between you and our team
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website and services.
How We Use Your Information
We use the information we collect to:
- Provide and improve our pool cleaning and maintenance services
- Schedule appointments and send service reminders
- Process payments and maintain billing records
- Communicate with you about your service, including updates and confirmations
- Respond to your questions and customer service requests
- Send you marketing communications (with your consent)
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business (such as payment processors, scheduling software, and email services)
- When required by law or to respond to legal processes
- To protect the rights, property, or safety of TrueAqua Maricopa Pool Care, our customers, or others
- With your consent or at your direction
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Payment information is processed through secure, PCI-compliant third-party payment processors. We do not store your full credit card information on our servers.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal and contractual obligations)
- Opt out of marketing communications at any time
- Object to certain uses of your information
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings, but some features of our website may not function properly if cookies are disabled.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Retention of Information
We retain your personal information for as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
TrueAqua Maricopa Pool Care
43961 W Knauss Dr, Maricopa, AZ 85138
Phone: (520) 640-0127
Email: contact@maricopapoolservicing.com